Interviewing Students
about What They are Learning to Show Evidence of
Teaching Performance
How can I produce evidence of
student learning for a review?
Focus: Ask students what they learned,
what had the most impact, and what kinds of
connections to other course material they were
able to make.
Objective of using technique: To
determine what the students learned and how well
they learned it, in this class.
Outcome: A summary memo, for
distribution to a chair, divisional committee,
peer review committee, or post-tenure review
committee.
Summary of the Technique: This
technique involves interviewing small groups of
students (2-3) after the semester is over.
Colleagues of the instructor, who are reasonably
knowledgeable in the subject matter, conduct the
interviews. Before the interviews, the
interviewers review the instructor's reflective
memo so the interviewers understand what the
instructor was attempting in the course. These
colleagues also discuss with the instructorwhat
might be appropriate areas of discussion with the
student groups. The student interviews take place
in small groups (2-3); for large classes, it may
not be possible to interview everyone, so
"random" samples of students might be
used. The interviewers take notes regarding the
tenor and substance of the student-interviewer
discussions, while attempting to ensure all
students are heard and all opinions are equally
weighted.
The interviewers generate a summary memo from
their interviews, and meet with the
instructoragain to discuss the results of the
interviews. For formative evaluation of beginning
probationary faculty, the summary memo from the
interviewers is given only to the instructor.
Others (department chairs, for example) may be
informed that this kind of review has occurred,
but "results" are not disseminated or
recorded.
Time Involved: For
interviews, 1 hour interviews by 2 peers
interviewing 2-3 students at a time; typically
all students are interviewed in a 25 student
class, so 7-8 hours of interviews; interview
material is reviewed along with a reflective memo
from the instructor by one of the interviewers.
The reviewers write a summary memo based on
interviews.
Who does it? Colleagues within or
outside of a discipline do interviews; senior
colleagues create summary. Interviewers may be
from outside of unit or institution, allowing for
a different perspective on observations. For this
review to be taken as a relatively objective one,
it may be useful to have one or more reviewers
from outside of the instructor's department, or
institution.
To whom is it done? Faculty in need of
documentary evidence of student learning, for
evaluation.
Format of instruction: Probably best
for small lab/lecture but teaching format doesn't
seem too important here.
Unit of observation: Entire semester;
interviews done 2-3 weeks after end of term.
Range: A subset of topics covered in
the class. A challenge here is to determine a set
of questions or topics for discussion that will
probe the breadth and depth of student
understanding, in a group setting.
Documentation: As presented, the result
of the review is a summary memo. After review and
comment by the reviewed instructor, the memo is
transmitted to the appropriate site where it
becomes a part of the instructor's dossier.
Audience: Interested parties:
department chairs, merit review committees,
deans, divisional committees.
Comments: This is intended as a
summative review of a instructor, with focus on
what the students have learned in a instructor's
class.
Pros and Cons: This type of method,
interviewing students, can be very informative in
terms of issues students can comment on. For
investigation of student learning, the skill and
approach of the interviewer are also critical. In
other applications of this method, for example
process evaluation, students might have some
perspective on what constitutes "good"
process or "bad" process. Definition of
what was to be learned, how well it was to be
learned, and what would be a measure of learning
may unfamiliar to many students.
For many topics it may be difficult for the
interviewer to accurately assess learning when
interviewing a group of students for an hour.
Users of this method should define the
information sought from the method prior to
implementation, to see if students are the best
source of this information. The method requires a
significant amount of time from students,
faculty, and interviewer, but seems to be a
direct way of finding out what students have
learned.
Specific Directions:
| When |
Instructor
|
Interviewers |
Students |
| Early in semester |
Write reflective memo on objectives
and means to achieve objectives of class |
|
|
| Early in semester |
Distribute reflective memo to
interviewers, invite them to come to
class if they like |
Read reflective memo |
|
| During semester |
Teach class |
|
Learn important stuff |
| Before end of semester |
Organize groups of students, meeting
times, places |
Discuss with instructor areas of
discussion with students |
|
| After end of semester |
Discuss with interviewers: reflective
memo, areas of discussion with students |
Discuss with instructor areas of
discussion with students |
|
| At student meetings |
|
Discuss with students agreed upon
elements of course and faculty activity |
Show up for meetings, discuss with
interviewers |
| After student meetings |
|
Generate summary memo from student
discussions, deliver to instructor only |
|
| After student meetings |
Meet with interviewers to review
summary memo |
Meet with instructor of discuss
summary memo |
|
| After student meetings |
Generate response or comments on
review summary to be included with the
review memo |
Provide appropriate parties copy of
interviewer summary and instructor
response as a package |
|
Reference: Innovative Higher
Education 20 pp. 271-276, by Sherri Sheppard,
Larry Leifer, and J. Edward Carryer (Stanford)